Updated August 2022
This Privacy Policy is designed to help you understand how Coco's Monkey and Sea Monkey collects, uses, maintains, and discloses information collected from you on https://www.cocosmonkey.com/ website ("Site"). This privacy policy applies to the Site and all products and services offered by Coco's Monkey LLC.
In general, we collect certain personal information about you so that we can provide you the services you request, improve your shopping experience, and communicate with you about our products, services, contests, and promotions. This Policy also describes the decisions you can make about how you provide your personal information to us.
Types of Information We Collect
We may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit our site, place an order, subscribe to receive emails and in connection with other activities, services, features, or resources we make available on our Site. You may be asked for, as appropriate, name, email address, mailing address, phone number, and payment information.
We will collect personal identification information from you only if you voluntarily submit such information to us. You can always refuse to supply personal identification information, except that it may prevent you from engaging in certain Site related activities. More detailed information about this in “Cookies” below.
Non-Personal Identification Information
We may collect non-personal identification information about you whenever you interact with our Site. Non-personal identification information may include the browser you use, device type, and other technical information about how you connect to our Site, such as the operating system and the Internet Service Providers utilized and other similar information.
Web Browser Cookies
Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.
For example, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. In the future, we may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (Chrome, Firefox, Safari, Internet Explorer, Bing etc.) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.
How We Use Collected Information
Coco's Monkey collects and uses your personal information for the following purposes:
To improve customer service. Your information helps us to more effectively respond to your customer service requests and support needs.
To personalize your experience. We may use information to understand how you use the services and resources provided on our Site.
To improve our Site. We continually strive to improve our website offerings based on the information and feedback we receive from you.
To process transactions. We may use the information you provide when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To send periodic emails. The email address you provide for order processing, will only be used to send you information and updates pertaining to your order. It may also be used to respond to your inquiries, and/or other requests or questions. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product, or service information, etc. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or you may email us at info@cocosmonkey.com.
How We Protect Your Information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and you happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Privacy Policy Changes or Updates
Coco's Monkey LLC has the discretion to update this privacy policy at any time. Revised date will be shown at top of page. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect your personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your Acceptance of These Terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contact Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Coco's Monkey
https://www.cocosmonkey.com/
103 Simonton Street, Key West, FL 33040
305-809-4099
info@cocosmonkey.com